The information we collect
In running and maintaining our business, we may collect and process the following data about you:
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
How we collect your personal data
We collect data about you through a variety of different methods including:
How we use it the information
We need to know your personal data so that we can provide you with the coaching services or course material you have requested. We will not collect any data that we do not need in order to provide and oversee this request; to create and maintain your account with us; to perform our contract for sales of our products and services; to respond to your enquiries.
We would like to use your name and email address to inform you of our future offers and similar services and to inform you of any changes to our business, website, services or goods and products. This information is not shared with third purposes and you can unsubscribe at any time via phone, email or our website.
Where we provide with you with information about products and services, or we contact you for market research, we will only use your personal information in a way that is in accordance with laws relating to marketing to individuals.
We do not share your data with any third-parties for the purposes of marketing.
How long do we keep the information?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Any information obtained for use as a client, will be obtained for one year from the end of your agreement. After this any identifying information will be removed but data may be kept for research reasons.
Use of your personal data
We will only use your personal data when legally permitted. The most common uses of your personal data are:
We may have to share your personal data with the parties set out below:
Storage of your personal data
In operating our business via School Of Change website, your data is processed in the UK. We do not provide our own IT servers. However third parties shall not have access to your personal data unless the law allows them to do so.
Obviously we do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be responsible for any illegal breaches that may occur.
Third party links
On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.
This website contains links to School of Change social media pages, Facebook and Instagram. These third party websites have their own respective privacy policies, which we would advise you to read, and for which those sites are solely responsible.
Should you visit us and wish to follow us on these social media pages, we may receive further personal information from the providers of these pages. We will not use this information for the purposes of marketing unless you have given us consent to do so. We may use this information to find out more about our digital community so that we can better understand how to serve our clients and visitors.
If you do not want us to receive information about you from social media sites you should contact the sites directly to unfollow, and let us know if you require information we have obtained from them to be deleted.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
If you are not happy with any aspect of how we collect or use your data you can complain to the Information Commissioner’s Office (ICO) – www.ico.org.uk, but please do get in touch with us directly first because we will always want to try and resolve it.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
You can see more about these rights here.
Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to: